Lactation Home Care

Frequently Asked Questions

Why should I contact an IBCLC?

There are many ways an IBCLC can improve your breastfeeding experience. A list of common reasons can be found here.

What is your service area?

I do in-home lactation consultations anywhere in Salt Lake County with no travel fee.

I also serve Park City, Northern Utah County and Southern Davis County with an additional $20 travel fee per visit. Feel free to contact me for specifics on the cost of travel to your area.

How soon can I get an appointment?

Same day and next day appointments are often available Monday to Friday. Please contact me and I will reply as quickly as possible.

How much does it cost?

My basic fee is $139. For details on what is included see Services & Pricing.

How much time does a lactation consultation take? Do you charge by the hour?

A lactation consultation usually takes about two hours, but it can vary from about 1 1/2 to 2 1/2 hours. I charge a flat rate for the consultation, so we don’t have to worry about the clock.

How many visits will I need?

My fee includes the initial consultation plus text/phone support for a month. Most clients contact me by text, email or phone with updates, questions or concerns. In complex cases where more in-person help is needed, each follow up visit is $70.

Do you charge extra for twins?

Health care for twins can be costly. Because I do not wish to add to your financial burden, I do not charge extra for twins. Consultations for twins usually take about 2 1/2 to 3 hours.

My baby’s feedings are unpredictable. How can I schedule an appointment in advance?

It is best for baby to be hungry enough to breastfeed but not overly hungry while we work on breastfeeding. Usually this means that baby should begin feeding about 1 1/2 to 2 hours before the start of the appointment. This gives us about 30 minutes to review your health and breastfeeding history, weigh baby, and examine baby’s mouth before observing baby at the breast. If baby becomes too hungry to wait, we can go right to breastfeeding.

I will ask you to update me by text once you know the actual time your baby started the feeding before the appointment. If needed, we will adjust the time of the appointment, or in rare cases, reschedule to accommodate your baby’s feeding times.

Do you accept my health insurance?

I am not an in-network provider for any health insurance plan; however, I do provide a receipt (also called a superbill) if you wish to submit it to your health insurance for reimbursement. I accept cash, check, credit cards, and FSA/HSA cards as payment at the time of service.

I have scheduled a lactation consultation appointment. What do I need to do to get ready?

Please go here for a helpful infographic about preparing for your lactation consultation. I will email you Consent, HIPAA and Intake History forms to print complete and sign before the consultation. If you do not have access to a printer, I will provide forms to complete at the beginning of the consultation.

Who should be there during my lactation consultation?

Anyone you would like to invite to be there during the consultation is welcome to join us. Or, it can just be you and the baby, if you prefer.

How do you feel about pets being around during the consultation?

Most of my clients consider their pets to be part of the family. I have no allergies to animals, and don’t mind your pets being around at all, so long as they do not disrupt the consultation.

I’m expecting my first baby. What advice do you have for me?

Having your first baby can be a very intimidating experience. Many assume breastfeeding will just happen automatically — yet some struggle with breastfeeding, or encounter situations that may cause us to want to give up. I have written a brief excerpt to help new parents navigate this experience and you can read it here. You may also be interested in some of the ways an IBCLC can help make this the best possible experience for you and your baby.

I think may baby may have tongue-tie or upper lip-tie. Do you check for that during a lactation consultation?

Yes, as part of your initial lactation consultation, I will do a complete assessment of baby’s mouth structure and sucking ability. This includes checking for oral restrictions such as tongue-tie and lip-tie, assessing the shape of baby’s palate, and feeling baby suck on my finger while wearing a medical glove. During baby’s oral exam I will show you what I see, and discuss any effects this may have on breastfeeding. After observing your baby’s feeding and measuring the amount of milk baby received (by weighing baby before and after the feeding), we discuss the likely reasons for the difficulties you are expereincing and formulate a written care plan to help you achieve your breastfeeding goals.

I just have some questions about maintaining my milk supply, pumping, and/or introducing a bottle as I return to work. Do you do ‘back to work’ consultations?

Yes, I do, and usually for a reduced fee. Please to contact me here to schedule.

I have already seen one or more lactation consultants but my baby and I are still having difficulty with breastfeeding. Can you help me?

If you have unresolved problems with breastfeeding after seeing one or more lactation consultants, I am happy to see you and provide a second opinion, as well as additional assistance. In these cases, it might be best for us to speak by phone so you can tell me a little bit about what is going on, and we can discuss whether another lactation consultation might be helpful. Feel free to call me at 385-498-4357 or email me at christy@lactationhomecare.com. If I miss your call, please leave a message and I will call you back.

My baby is exclusively bottle feeding, but there are feeding difficulties. Do you consult with parents who are not breastfeeding?

Yes, I am happy to assist you no matter how baby is fed– including bottle-only or combination feeding.

I am expecting a new baby. Breastfeeding did not go well for me in the past and I am worried that I will struggle again with this baby. Do you offer prenatal consultations?

Yes, I offer prenatal consultations. If breastfeeding was a struggle for you in the past, we will review your breastfeeding and health history, and discuss the possible causes of the problems you experienced. Then, we can make a breastfeeding plan together so you can achieve your breastfeeding goals.  Please to contact me here to schedule.